Privacy policy

 

Privacy Policy

Last Updated: March 3, 2026

Cocoon Hydration, LLC (“Cocoon Hydration,” “we,” “us,” or “our”) are committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with our website located at https://cocoonhydration.com (the “Website”).

By using the Website, you consent to the practices described in this Privacy Policy.

This Privacy Policy applies only to information collected through the Website. It does not apply to information collected through third party websites or services.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you interact with the Website, including when you make a purchase, participate in promotions, or contact us.

This information may include:

  • Name
  • Email address
  • Telephone number
  • Information related to purchases or requests
  • Preferences or other information you choose to provide

The specific information collected depends on how you use the Website.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect certain information using cookies and similar technologies, including:

  • Browser and device type
  • Operating system and application version
  • Pages viewed and features used
  • Date and time of access
  • Approximate geographic location
  • IP address

This information is used to operate, secure, and improve the Website and to understand how visitors interact with it.

Cookies and Similar Technologies

Cookies are small text files placed on your device. We use cookies for purposes such as website functionality. You can manage cookies via the consent management system present on the Website, or through your browser settings. Disabling cookies may affect the functionality of certain Website features.

How We Use Information

We use information we collect for purposes including:

  • Responding to inquiries and requests
  • Providing products and services
  • Communicating with you regarding your interactions with the Website
  • Administering promotions and special offers
  • Improving Website functionality and user experience
  • Maintaining security and preventing fraud
  • Complying with applicable legal and regulatory obligations

We limit collection and use of personal information to what is reasonably necessary and proportionate to these purposes.

How We Share Information

We do not sell personal information for monetary consideration.

We may share information:

  • With employees and contractors who require access to perform their duties
  • With service providers that host, operate, maintain, or support the Website or provide business, professional, or technical services
  • With subsidiaries and affiliates for operational purposes
  • With partners or advertisers to provide products, services, or promotions
  • As required by law, legal process, or governmental request
  • In connection with a merger, acquisition, or sale of assets

Information from Third Parties

We may receive information from third party platforms, including social media services, if you choose to interact with us through those platforms. Information received is subject to the privacy practices of those third parties.

Your Choices

You may opt out of receiving promotional communications or request limitations on certain uses of your information by contacting us at:

  • Email: info@cocoonhydration.com
  • Mail: PO BOX 1000 Hampton Bays, NY 11946

Requests are typically processed within 30 days. We do not control privacy settings on third party platforms.

Children

The Website is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn that such information has been collected, we will take reasonable steps to delete it.

Data Security & Retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. We retain your information for as long as reasonably necessary to complete the purpose for which it was collected.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Updates will be posted on the Website. Continued use of the Website after an update constitutes acceptance of the revised policy.